May 2020 - COVID-19 PER ORDINANCE 20-82 ISSUED BY THE GOVERNOR OF FLORIDA, A 14 DAY QUARANTINE IS REQUIRED FOR INDIVIDUALS TRAVELING FROM LOUISIANA, NEW YORK, NEW JERSEY OR CONNECTICUT, WE CANNOT ACCOMMODATE YOU UNTIL YOU HAVE HAD A 14 DAY QUARANTINE PERIOD THAT BEGINS FROM THE TIME YOU ENTER THE STATE. WE DO APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.
For the safety of our guests and our staff, the following changes are in place:
 We are continuing to thoroughly clean & disinfect our rooms. As an added protection, we are leaving rooms unattended for 48 hours prior to another guest being allowed to check into the room.
 Daily room tidies will not take place. We kindly ask that guests refrain from eating in rooms at this time.
 Guests are assigned a seating time to ensure everyone practices safe distancing.
 The dining room is only available during breakfast hours. You are welcome to eat on the front porch or out by the pool.
 Face masks are not required and are to be used at the discretion of the guest. Please note there will be persons in the house without masks.
 Disinfecting of common areas is done throughout the day.
 Hand sanitizer and kleenex are placed throughout the property for guest use.
 We are not hosting social hour at this time to comply with social distancing.
CANCELLATIONS DURING COVID-
 Cancellation policy - NO penalty during this time.
 If you are feeling unwell or have been exposed, we kindly ask that you not visit us at this time until you are fully recovered or have had the 14 quarantine period. You will not be penalized for cancelling.
· 50% of your stay or the one night of your stay plus taxes per room will be charged at time of booking to guarantee your reservation. If you cancel your reservation, or *see Weather policy below, at least 14 days prior to your arrival date (prior to 30 days for holidays and special events) to cancel your reservation, less a $50 cancellation fee per room no matter what the reason is will be charged. In the unlikely event that you cancel on the 14th day or less than 14 days prior to your arrival date or shorten your original stay dates or *see Weather policy below or (within 30 days for holidays and special events), shorten your stay or check out early, it will result in a full balance due/forfeited deposit due unless your room is rebooked. Refunds are not available for no-shows or early departures. For full house reservations, if you cancel your reservation prior to 60 days, less a 5% cancellation fee of the total deposit. In the unlikely event that you can within the 60 days of your arrival date, you will forfeit your deposit. Any excursions/items pre-purchased for a package reservation or by special request (i.e. carriage rides, beverages, cakes, flowers, tickets, etc) will be charged for cancellations. No refunds for cancellations of Early Bird Specials.
· *Weather and Hurricane Policy-We cannot be responsible for -delays, interruptions, cancellations, inn closings or inconveniences in your trip due to weather. However, if you have a confirmed reservation and you are due to arrive within 24 hours and an evacuation order (due to hurricane warning) is issued, you will receive a transfer of any deposits to a future reservation. No refunds will be made. We highly suggest travel insurance: www.insuremytrip.com
· All rates are subject to state and county bed tax and may change without notice. Currently, the rate is 12% added to your nightly rate. 18% Gratuity is added for Full house rentals
· Visa, Master card, Discover and American Express are accepted.
Amenities included in your rate:
· On-site parking – one standard-sized vehicle parking space per guest room is included. Once you park, you truly won’t need your car until you are ready to go home. There is no extra on-site parking.
· Gourmet breakfast every morning between 8:00 am – 9:00 am.
· Complimentary beverages of coffee, hot teas, sodas, & bottled water available
· Freshly baked sweets in your room upon arrival
· Complimentary afternoon social hour between 5 – 6 PM of wine and light nibbles
· Pool and hot tub
· In room conveniences: iron & board, hairdryer, alarm clock, flat screen TV, central a/c and heat, bottled water, ice buckets and daily stay over service
· Wireless internet access throughout the inn
· Exquisite linens, luxurious long bath sheets, signature spa robes and wraps, premium toiletries
· Concierge Service; personalized experience, close relationships with trusted local vendors, menus and recommendations for amazing restaurants, ticket and reservation assistance, massage services (off-site spa)
· Pool and beach towels, beach chairs & umbrellas
· Complimentary Bicycles
· Pool and Hot Tub
· All guest rooms accommodate 2 adults with one King bed or one Queen bed.
· We are an adult only facility. All guests must be 18 years old and up with proper ID at check-in.
· Smoking is not permitted. A minimum cleaning fee of $350 will be applied to the credit card on file for any damage incurred during your stay, to include smoking in your room and the lighting of candles or incense.
· $35 fee for each key not returned at check-out.
· We are unable to accept pets with the exception of ADA Service Dogs. ADA Regulations do not include therapy or comfort dogs.
· Bridal parties – Hair and makeup may not be done in the guest rooms. Please call the inn for further details before booking.
· Unregistered guests are not permitted in the guest rooms nor in the common areas after hours.
· Check-in times: 3:00 PM – 6:00 PM.
· If arriving after 6:00 PM, please call 904-277-4300 to make after-hours check-in arrangements.
**On Thanksgiving Day and Christmas Day check-ins maynot be accommodated so that staff may enjoy time with their families. Rooms will not be freshened; however, rest assured any needed linens, bottled water, etc. will be provided.**
· Hoyt House Gift Certificates may be redeemed calling us directly. Should you make a reservation and then arrive with a gift card in hand, you will incur credit card processing fees. We do not accept 3rd Party gift cards.
· Front desk hours are typically from 9:00 am to 6:00 pm.
First time at a B&B? Here is what you can expect at this Amelia Island B&B
Pull in and park. Leave your bags in the car and come on in. After your welcome and introduction, we will show you to your room. After you can retrieve your luggage from the car and not have to see it again until you leave. Everything is within walking distance. Want to visit the beach, enjoy our complimentary bikes.
Warm Friendly Staff!
Operation “Coordinate Your Every Wish and Spoil You Every Second” begins now! You will be greeted by one of our staff. We will share with you all the information you need with regard to your stay, and getting around town in general. We will refer you to the best restaurants and attractions based on our experiences and your interests, and we would be delighted to make reservations for you, right there on the spot or later, after you’ve had time to think about how you wish for your Amelia Island getaway to take form.
In your room you will find period antiques, a flat-screen television with standard dish satellite, perhaps a period fireplace, and luxurious bedding. Our bedding is imported 600 thread count finest combed prima cotton. You can even take a fresh set home; we have them on sale at the front desk, so see your innkeeper if interested!
In your private bath (whether shower or jetted tub and shower), you will find the luxurious Gilchrest & Soames London collection of bath products. This line features sophistication and style, synonymous with London for centuries encapsulated in understated elegance. Crisp, clean and tailored to fit the needs of today’s genteel traveler, the London Collection is infused with antioxidant-rich botanicals renowned for their beneficial attributes, combining detoxifying red tea, soy, gingko biloba, grape seed, and moisturizing milk thistle in a dynamic blend. That bath experience is complimented by the plush 100% combed cotton oversized bath sheets, robes and his & her wraps.
WiFi is available throughout the inn, but as in your home, it is stronger in some areas more than others. Always feel free to ask your innkeeper to Google and/or print something for you! Your innkeeper also has a binder full of current restaurant menus, and there are dozens of local attraction rack cards located in the parlor. At this Amelia Island B&B, your best reference indeed will be your innkeeper! If we don’t know the answer to your question, we will find that answer, promptly!
Ask and You Shall Receive!
Wondering what to do, where to go, or how to get there; ask, and you shall receive the answer! Need towels or an umbrella for the beach; ask and you shall receive what you need! Have a addiction to coca-cola or coffee or a newy-acquired one to our signature herbal tea. . . numerous times . . . throughout the day . . . that just . . . must . . . be satiated; ask and you shall receive, without having to pay extra for it and no questions asked! Need a fresh change of towels because you forgot to remove the “Privacy” sign from your door earlier today; ask and you shall receive! Need a re-print of something we printed for you yesterday; ask and you shall receive! Whatever it is, don’t be shy; just ask, and you shall indeed receive!.
Our breakfast is included and delicious! Breakfast is served between 8 and 9 and you can sit anywhere you wish in the dining room. We start you off with a little something from the kitchen like a fresh baked scone, sticky bun with caramel sauce or perhaps our famous biscuits. Then we serve one of our signature entrées each morning —a full gourmet presentation, whether it be our famous Strawberry Shortcake French Toast; Everything but the kitchen sink Frittata, Cinnamon Roll Pancakes or an omelet with our southern style potatoes and signature maple bacon. Special dietary restrictions can be met when notified ahead of time.
What? There is More?
Indeed there is! We provide daily stay-over service (unless you display a Privacy sign on the outside of your door) during which we make your bed and replenish your bath with fresh towels. Each day, guests enjoy a complimentary early-evening social hour from 5:00 to 6 pm of wine and light hors d’oeuvres.
Anything Else You Desire?
Attraction tickets? In-room wine service? A cab to take you to a special event? A room reservation for your return trip back? Whatever it is, ask, and you shall receive.
Official check-out time is 11 am. Just drop off your key at the front desk. If you added anything to your account during your stay we will settle up at this point.
2020 BLACKOUT DATES
Rate specials and value-added offers do not apply during these dates. Rates and minimum-stay requirements are subject to change during these periods (unless your reservation has already been confirmed).
January 1; February 9-17; March 7-11; May 3-6; November 24-29; December 11-13 & 30-31.
BRIDAL PARTIES and OTHER SPECIAL-OCCASION GROUPS
Many of our guests are in town for weddings and other events. In order to ensure the peace and balance all our guests, it is important to note that unless you have rented the entire inn, the common areas are not available to anyone who is not an overnight guest.
Room rentals are based on double occupancy. Under no circumstances are non-paying guests permitted in any room. unless prior permission granted by the inn manager. Please understand that approval cannot always be granted, and in some cases a fee may apply.
The parlor, dining room, porches, and pool area are reserved for overnight guests only and are not available for non-guest gathering without prior approval from the inn manager. Please understand that approval cannot always be granted, and in some cases a fee may apply.
We do wish to ensure a great stay for everyone, so if you have a special request, we just ask that you check with your inn manager in advance.